Thames Water Consultations

Understanding the expectations of our customers, employees and other stakeholders is very important to Thames Water. We want to ensure that your priorities are taken into account in our decision-making, and are committed to consultation activities that help us achieve this. After each consultation we will provide a summary of what you have told us, and how we have taken this into account in our planning.

Draft Water Resources Management Plan

In May 2008 we published our draft Water Resources Management Plan for the 25-year period from 2010 to 2035. The draft Plan sets out how we plan to ensure there will be sufficient water available to meet our customers’ needs over the next 25 years.

We would like to hear your views on the draft Plan.

You can read the consultation document on this website, and give us your comments. The consultation is open from 7 May to 27 August 2008.

Please see below for how to register.

Price Review

In August this year we will be publishing our draft Business Plan, and asking for your views. The plan will set out our proposals for work to maintain and improve services, and will ultimately set the prices we charge our customers from 2010 to 2015.

Please see below for how to register. Registered participants will receive a notification by email when the consultation begins.

Thames Water wants to hear your views: register now for both of these consultations!

If you are new to the consultation website please go to the Registration page.

If you have registered for consultations previously on this site you will already have a user name, so you can proceed directly to the Login page. (Once logged into the site you can update your details and register for other consultations by going to your profile page.)

This process is provided by Dialogue by Design on behalf of Thames Water Utilities Ltd.